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Buying Online - FAQ

Shipping​

  • Prices include standard UK Royal Mail P&P. You will be sent a tracking number once the item has been posted.

  • Local rates apply for shipping overseas. ​

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Queries

  • All items are authenticated and signed.​​ Please get in touch at carolinemoore.art@btinternet.com  with any queries or if you require further images of any work.

  • Framed work comes ‘ready to hang’ with D-ring fixings and wire attached on the back.  â€‹â€‹

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Returns

  • Please email me within 15 days if you wish to return an item.

  • Items returned in original condition within 28 days will be fully refunded (minus the original shipping cost and cost of returns).

  • Please note:

    • if damage occurs, a percentage of the refund value may be withheld to reflect a reduced re-sale value

    • For your protection and peace of mind, please use the original packaging and a recorded delivery service. 

 

My paintings come and go

If something you had your eye on has disappeared, please let me know - I am always happy to receive commissions to paint something similar. View my commissions page to learn more,

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