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Buying Online - FAQ's

Queries?

  • Please get in touch at carolinemoore.art@btinternet.com  if you require further images of work.

  • All framed work comes ‘ready to hang’ with D-ring fixings and wire attached on the back.  

  • All items including drawings, prints and sketches are authenticated and signed.

 

Shipping?

  • Prices include standard UK Royal Mail P&P. You will be sent a tracking number once the item has been posted.

  • Local rates apply for shipping overseas. ​

Returns?

  • Simply email me within 15 days to let me know that you intend to return an item.

  • Please take care to return items in original condition within 28 days for a full refund.

  • For your protection and peace of mind, please use the original packaging and a recorded delivery service. 

  • Please note:

    • the original shipping cost and cost of returns will be deducted from the refund.

    • if damage occurs, a percentage of the refund value may be withheld to reflect a reduced re-sale value.

You may notice my paintings come and go!

If there is something that you had your eye on and can't seem to find it on my "For Sale" page, please let me know - I am always happy to paint similar compositions in the size of your choice.

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